Blog categorized as Case Studies

Hospitality organisations rely on highly specialised operational systems to run day-to-day activity. Booking engines and property management systems are optimised for reservations, check-in, room allocation and billing, not for sales enablement, guest lifecycle management or cross-property analysis....

This case study outlines the implementation of new Zoho CRM and Zoho Projects instances for a telecommunications services provider already working within the Zoho ecosystem. Following a structured discovery and design phase, the project was delivered in phases to establish a clean, greenfield CRM an...