In one of Both&’s recent projects, we were approached by a client operating in the luxury travel and property management space, curating a global portfolio of high-end properties through an international supplier network. As their business evolved, the imp...
A leading national electronics retailer in South Africa, operating a large network of premium retail stores, offers customers in-store credit financing for device purchases. To support this, the business needed to modernise and scale its credit application process, which involved multiple stakeholde...
Most mid-market businesses are still running like it's 1990. On-premise servers, Pastel, and VBA held together with hope. The tools got updated. The underlying logic didn't. The gap between the business you're running and the architecture you're running it on is where most operational drag hides.
The...
As organisations expand across borders, HR systems often mature unevenly. One region may operate on a fully integrated digital platform, while another continues using local payroll software that sits outside the broader ecosystem. Over time, this creates fragmented employee experiences and reduced c...
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