This case study explores how the client successfully implemented Zoho Bookings to streamline Technical Support appointment booking across 33 branches, reducing customer wait times and improving operational efficiency.
This case study explores how the client successfully implemented Zoho Bookings to streamline Technical Support appointment booking across 33 branches, reducing customer wait times and improving operational efficiency.
The digital transformation landscape is rapidly evolving and is a key driver of competitive advantage and will remain in the coming years. However, technology, seen by business users as a big investment (time, money, change) with uncertain returns, often takes centre stage in thi...
The Benefits Counselling Firm specialises in personalised financial guidance, insurance, and retirement planning. Previously, fragmented data across multiple systems complicated member service tasks like information verification, engagement planning, and report generation, reducing efficiency and ac...
The retail store is a proudly South African e-commerce and retail specialist who trade in premium gym wear both locally and internationally. They boast impressive sales channels, which consists of a contemporary Shopify online store, a Shopify point-of-sale (...
