Projects & Insights

Bridging the gap between Project Operations & Finance

A Johannesburg communications agency used Zoho Projects for delivery operations and Chase as their finance and billing platform. Chase held the authoritative job codes, billing categories, task type rules, and the timesheet records that fed monthly invoicing. Zoho Projects was where the delivery tea...
11/06/26 17:20
Pushing the Limits of Zoho Forms

In one of Both&’s recent projects, we were approached by a client operating in the luxury travel and property management space, curating a global portfolio of high-end properties through an international supplier network. As their business evolved, the imp...

04/05/26 17:05
Scaling Field Operations and Partner Workflows with Zoho

A fast-growing US-based provider of vehicle anti-theft solutions needed to scale its operations to support increasing demand across partner and direct channels. While the business had a strong product offering and partner network, its operational systems were not equipped to manage the full lifecycl...
23/03/26 13:43
Digitising Retail Credit Operations with Zoho Creator, Desk, and SalesIQ

A leading national electronics retailer in South Africa, operating a large network of premium retail stores, offers customers in-store credit financing for device purchases. To support this, the business needed to modernise and scale its credit application process, which involved multiple stakeholde...

23/03/26 12:03
ERP is no longer software. It's your Business Operating System.

Most mid-market businesses are still running like it's 1990. On-premise servers, Pastel, and VBA held together with hope. The tools got updated. The underlying logic didn't. The gap between the business you're running and the architecture you're running it on is where most operational drag hides.

The...

18/03/26 16:47