Blog by Mia

Why People Power Digital Success

The digital transformation landscape is rapidly evolving and is a key driver of competitive advantage and will remain in the coming years. However, technology, often seen by business users as a big investment (time, money, change) with uncertain returns, takes centre stage in this transformation.


15/07/24 14:19 - Comment(s)
Bridging Disciplines

Recently, I attended the Design Thinking in Practice programme hosted by the Hasso Plattner d-school Afrika at UCT in Cape Town. With a clinical psychology and technology management background, I found the intersections between user-centred design, person-centred Rogerian psychology, and agile soft...

26/06/24 11:27 - Comment(s)
Case Study | Benefits Counselling Firm

The Benefits Counselling Firm specialises in personalised financial guidance, insurance, and retirement planning. Previously, fragmented data across multiple systems complicated member service tasks like information verification, engagement planning, and report generation, reducing efficiency and ac...

26/06/24 11:27 - Comment(s)
Case Study | E-Commerce and Retail Store

The retail store is a proudly South African e-commerce and retail specialist who trade in premium gym wear both locally and internationally. They boast impressive sales channels, which consists of a contemporary Shopify online store, a Shopify point-of-sale (...

07/06/24 10:26 - Comment(s)
Case Study | Financial Services Firm

A South African, globally operated, Financial Services firm, which specialises in employee benefits and financial planning. The organisation's areas of specialisation include: healthcare, retirement, investment, short-term insurance, personal finances, and actuarial services.

Their expert team assist...

16/05/24 12:43 - Comment(s)